WARRANTY AND EMISSIONS DISCLAIMER

Our Warranty | Vargas Turbocharger Technologies

WARRANTY AND EMISSIONS DISCLAIMER

The performance parts purchased from VTT are designed and intended for off road/highway use only. Use of the above vehicle on public roads may violate State and/or Federal laws and regulations relating to motor vehicle safety standards including State and/or Federal emissions laws and regulations. Federal and State laws prohibit removal, modification or rendering inoperative any part of a vehicle emission control system. Installation of these parts may void manufacturers and/or extended warranty coverage of the vehicle. VTT makes no claims to the legality of any parts used for “on road/highway vehicles.” Customer further agrees to indemnify and hold harmless VTT from any claims or liability arising from the sale or installation of the performance parts at the request of customer. Customer warrants that he/she accepts all legal responsibility for any modifications performed on the above-described vehicle. Customer agrees that the modifications performed on the above-described vehicle are for off road/highway use only. Customer further warrants that he/she has willingly entered into this agreement and agrees to be bound to this agreement. Customer shall not be entitled to recover from VTT any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits, or income or any incidental

damages. VTT disclaims all warranties, either express or implied, and neither assumes nor authorizes any other person to assume for it, any liability in connection with this sale. THESE PARTS ARE LEGAL FOR USE ONLY IN COMPETITION RACING VEHICLES AS DEFINED UNDER CALIFORNIA LAW AND ARE NOT LEGAL FOR USE IN ANY OTHER MOTOR VEHICLE. California law defines a “racing vehicle” as “a competition vehicle not used on public highways.” (Calif. Health & Safety Code 39048) These parts may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event. Competition-only motor vehicles may not be driven to a racing event on a public highway and must be transported on a trailer or other carrier. USE OF THESE PARTS IN ANY OTHER VEHICLE MAY SUBJECT YOU TO FINES AND PENALTIES FOR VIOLATION OF FEDERAL AND/OR STATE LAW, WILL VOID YOUR WARRANTY FROM Vargas Turbocharger Technologies, Inc., AND CAN VOID YOUR VEHICLE’S WARRANTY. It is your responsibility to comply with all applicable federal and state laws relating to use of these parts, and Vargas Turbocharger Technologies, Inc. hereby disclaims any liability resulting from the failure to use these parts in compliance with all applicable federal and state laws.

CUSTOM PRODUCT POLICY

Any VTT products built to order, such a turbochargers, manifolds, turbo kits, etc., require a 50-100% NON-REFUNDABLE deposit for the order to be placed. This policy is in place due to the custom nature of each product, and VTT’s inability to sell the product if the buyer decided the product is unwanted. If VTT does agree to a refund on a custom product there will be a restocking fee which varies by product.

COMPONENT WARRANTY

All components manufactured by, or sold under the VTT brand, hold a 12-month warranty against defects in materials and workmanship. Warranty is intended to cover components only when they are used in the manner for which they were originally designed. Warranty is void on all products found to have been used in racing or off road applications of any nature whatsoever, turbochargers showing excessive boost, shaft speed, dirty oil, or improper PCV operation, on all products that show evidence of abuse, lack of proper maintenance, improper installation, misapplications, alteration in any way whatsoever from their original design or negligence in the use of VTT products by the original retail purchaser or by any agent of the original retail material. Warranty applies to original purchaser only, transfer of ownership, or sale of items to a 3rd party will void all warranties. These warranties specifically excludes, but is not limited to, any normal maintenance and wear items such as belts, brake pad material, clutch disc friction material, and brake rotors. VTT accepts no responsibility for any costs or grievances incurred by failure of parts; including but not limited to labor and shipping costs to and from VTT.

SERVICE WARRANTY

All work warranted against defects in workmanship for 10,000 miles or 12 months; whichever occurs first. No warranty provided on failures caused from defects in customer supplied parts. No warranty on any items or work found to fail due to abuse, neglect, racing, or any scenarios considered outside normal driving conditions. Some modifications may void portions of the factory warranty. VTT is not responsible for any costs incurred by customer due to factory warranty refusal. Not responsible for any costs or damage incurred to vehicle, persons, or other property as a result of any work performed by VTT.

NEGATIVE REVIEW POLICY

VTT Customers who leave negative Online, Social media reviews before VTT has a chance to address any possible issues the said customer may have is grounds for immediate warranty refusal, and denial. This policy is solely at the discretion of VTT and can be implemented anytime a negative review is found. The best course of action when a problem occurs is to contact VTT through email or phone channels, and we will do our best to create a mutually agreed upon solution

PROCEDURES FOR WARRANTY CLAIMS

In the event a problem occurs with a VTT component, please contact VTT at [email protected] during normal business hours. When speaking to a customer representative, you will need to have your invoice number on hand. The following steps will then be followed:

  1. VTT representative will determine if the product will have to be returned to VTT for inspection. an RMA number will be given, which needs to be placed clearly on the shipping label.
  2. The retailer or the customer will ship the component in question back to VTT including the original receipt, if it is a turbocharger, warranty card and a clear description of the exact problem experienced. It is the responsibility of the retailer or the customer to pay for shipping back to VTT.
  3. Tuning documentation must be submitted to VTT including tuner used, logs showing boost level at the time of failure, etc
  4. If VTT finds the component to be defective and within the warranty period, VTT will repair, replace, or issue credit to the customer at

    VTT’s option. Any repaired or replaced product will be returned to the retailer or customer, UPS Ground, FedEx Ground, USPS or by Truck at the customer’s expense. Please note that no replacement warranty parts can be shipped until original parts are returned to VTT for inspection.

RETURNS

In the event that a component must be returned (some products are non-returnable), please contact a VTT customer representative for a Return Merchandise Authorization (RMA) number. The RMA number must be placed clearly on the shipping label. Any returned products without an RMA number will be refused. No returns accepted after fourteen (14) days from ship date shown on Invoice. There is a 20% restocking fee applied to all components returned in a 100% resalable condition. If returned components are not in a 100% resalable condition, an additional charge will be assessed at the amount decided by VTT. If component(s) are damaged, or show signs of installation, the return will not be allowed. All returned goods must be shipped to VTT by prepaid freight. We highly recommend insuring any items shipped to VTT for return. Special Order parts are not returnable. ALL APPROVED RETURNS ARE FOR IN HOUSE CREDIT ONLY

VARGAS TURBOCHARGER TECHNOLOGIES – 22035 MEEKLAND AVE – HAYWARD CA 94541 – WWW.VARGASTURBO.COM